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Retaining Donors. Reclaiming Revenue. Redefining Decline Management.

  • Integrated with your Payment Provider
  • Unique Conversational SMS that builds trust
  • Fast and cost-effective
  • Secure & PCI Compliant
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Trusted by Leading Not for Profits

The Challenge

Failed payment rates are growing 1% annually, with some charities reporting up to 20% failure rates. That's millions in lost revenue and donor relationships.

$300B

Lost globally to failed payments

Our Solution

Conversational SMS builds trust
Direct Blackbaud integration
Multi-channel recovery options
Proven 11.29% recovery rate

Why Payment Panda Works

Conversational SMS

Build trust with personalized, conversational messages that feel human, not automated. Higher engagement than generic payment links.

Secure & Compliant

Best practice data security & encryption with PCI compliant card capture.

Collect Missed Payments

Real-time recovery of missed payments as your donor updates their financial details.

Proven Results

11.29% average recovery rate with $16 AUD average cost per saved donor.

Empathy Filters

Our conversation identifies sensitive or vulnerable communications from donors to ensure we treat your donors respectfully

Blackbaud Integration

Payment Panda is seemlessly integrated with Raiser's Edge and BBCRM updating gifts in real-time.

Ready to get started?